Design Thinking
₹960Understanding Design Thinking - What and how to use the Design Thinking in your work place.
Zest India
Last Update: Dec, 03 2025
- 1
- 0
- Share
Description:
Design Thinking is an innovative approach toward the better customer experience. Here we will learn about the Design Thinking, its effectiveness, how we can utilize the tool for our organization and ourself.
Curriculum
- Lesson 1: What is Design Thinking & Why It Matters Today 0 hr 4 min (Approx)
- Lesson 2: The Design Thinking Mindset 0 hr 3 min (Approx)
- Lesson 3: Key Stages of Design Thinking 0 hr 3 min (Approx)
- Lesson 4: Why Design Thinking Works in Modern Business 0 hr 3 min (Approx)
- Lesson 5: Real-Life Success Stories Using Design Thinking 0 hr 3 min (Approx)
- Lesson 1: Identifying the Real Problem (Not the Surface Issue) 0 hr 3 min (Approx)
- Lesson 2: Asking Better Questions to Understand Challenges 0 hr 3 min (Approx)
- Lesson 3: Avoiding Assumptions and Hidden Biases 0 hr 3 min (Approx)
- Lesson 4: Mapping Workplace Situations Clearly 0 hr 3 min (Approx)
- Lesson 5: Corporate Examples of Misdiagnosed Problems 0 hr 3 min (Approx)
- Lesson 1: Why Empathy Drives Better Decisions 0 hr 3 min (Approx)
- Lesson 2: Emotional vs Functional Needs of Users 0 hr 3 min (Approx)
- Lesson 3: How to Observe, Listen, and Understand Without Judging 0 hr 3 min (Approx)
- Lesson 4: Building Empathy Maps 0 hr 3 min (Approx)
- Lesson 5: Empathy in Real Work Situations (Clients, Teams, Vendors) 0 hr 3 min (Approx)
- Lesson 1: Converting Insights into a Problem Statement 0 hr 2 min (Approx)
- Lesson 2: Breaking Complex Issues into Manageable Parts 0 hr 2 min (Approx)
- Lesson 3: Drafting “How Might We” Statements 0 hr 1 min (Approx)
- Lesson 4: Setting the Boundaries of a Problem 0 hr 1 min (Approx)
- Lesson 5: Real Examples of Strong vs Weak Problem Definitions 0 hr 1 min (Approx)
- Lesson 1: How to Brainstorm Smartly 0 hr 1 min (Approx)
- Lesson 2: Generating Creative Ideas Without Fear 0 hr 1 min (Approx)
- Lesson 3: Tools for Idea Generation (SCAMPER, Mind Maps, etc.) 0 hr 1 min (Approx)
- Lesson 4: Encouraging Team Participation & Overcoming Ego Blocks 0 hr 1 min (Approx)
- Lesson 5: Choosing the Right Ideas for the Next Step 0 hr 1 min (Approx)
- Lesson 1: What Makes a Good Prototype 0 hr 1 min (Approx)
- Lesson 2: Low-Fidelity vs High-Fidelity Prototypes 0 hr 1 min (Approx)
- Lesson 3: Creating Quick, Low-Cost Models 0 hr 1 min (Approx)
- Lesson 4: Making Prototypes for Services & Processes (Not Just Products) 0 hr 1 min (Approx)
- Lesson 5: When and How to Revise Your Prototype 0 hr 1 min (Approx)
- Lesson 1: How to Test Without Overthinking 0 hr 1 min (Approx)
- Lesson 2: Collecting Honest Feedback from Users 0 hr 1 min (Approx)
- Lesson 3: Understanding What the Test Results Are Telling You 0 hr 1 min (Approx)
- Lesson 4: Fixing Problems Without Starting From Zero 0 hr 1 min (Approx)
- Lesson 5: Testing in Daily Corporate Life (Emails, Meetings, Processes) 0 hr 1 min (Approx)
- Lesson 1: Collaborative Creativity in Meetings 0 hr 1 min (Approx)
- Lesson 2: Building Psychological Safety for Ideas 0 hr 1 min (Approx)
- Lesson 3: Using Design Thinking in Conflict Situations 0 hr 1 min (Approx)
- Lesson 4: Co-Creating with Cross-Functional Teams 0 hr 1 min (Approx)
- Lesson 5: Real Corporate Case — Team Solves a Workplace Challenge 0 hr 1 min (Approx)
- Lesson 1: Understanding Customer Journeys 0 hr 1 min (Approx)
- Lesson 2: Identifying Pain Points & Moments of Truth 0 hr 1 min (Approx)
- Lesson 3: Redesigning Customer Experiences 0 hr 1 min (Approx)
- Lesson 4: Using Design Thinking for Service Recovery 0 hr 1 min (Approx)
- Lesson 5: Turning Customer Insights into Business Improvements 0 hr 1 min (Approx)
- Lesson 1: Daily Micro-Practices to Stay Creative 0 hr 1 min (Approx)
- Lesson 2: Building an Innovative Work Culture 0 hr 1 min (Approx)
- Lesson 3: Using Design Thinking in Personal Life 0 hr 1 min (Approx)
- Lesson 4: Keeping Ideas Fresh in a Fast-Changing Corporate World 0 hr 1 min (Approx)
- Lesson 5: Capstone Exercise — Solve One Real-Life Problem 0 hr 2 min (Approx)
This Course Include:
- 1 hr 24 min Video
- Certificate
- 50 Videos
- Watch Oline
- One Year Time Access
- Paid
Feedbackview all